Head of Sales - North America (Remote)

Job description

Location: Remote, mainly East Coast (Boston) based, as travel to our Boston hub will be required once a month for team planning and collaboration purposes. 

About us

Working at Ably means helping to build the infrastructure and technology that will power and shape the future of the internet. Chatting on WhatsApp, hailing an Uber, asking Alexa what the weather will be like tomorrow, working in the same Google Doc as your colleague: all of these things rely on complex, behind-the-scenes realtime infrastructure. That’s what Ably provides for companies like HubSpot, Toyota Racing Development, OfferUp, and Hopin.

We now live in a remote-first world where realtime digital interactions underpin our daily lives. In the near future, Autonomous Vehicles, IoT devices (e.g. connected fridges or environment sensors), and AI-powered experiences will be the norm. But new infrastructure is required to power it all.

The opportunity in front of us is immense. Our mission is to become the definitive realtime infrastructure of the internet while powering and accelerating adoption of realtime user experiences. We’re on track. Everyday we deliver billions of realtime messages to more than 250 million people in 80 different countries across web, mobile, and IoT platforms. But we can’t rest yet. In five years we want to reach one billion people everyday.

To see what life’s like at Ably, check out our careers page at https://ably.com/careers and read the story of how Ably's core values came to be.


Team & role

We're looking for an experienced sales leader to drive sales and build a team of dynamic sales professionals. This is an opportunity to take ownership of a key leadership role in a fast growing company. We’re looking for an entrepreneurial individual who thrives on challenges and is looking for an opportunity to take their sales experience to the next level. 

What you'll be doing day to day:

  • Own the sales strategy and commercial execution for the North America geo

  • Communicate with clarity and precision regarding forecasts against your geo’s quarterly & yearly targets

  • Closely monitor and deliver new sales enablement materials with the support of the marketing team

  • Ensure proper use and hygiene of our HubSpot CRM system

  • Represent Ably as an executive sponsor in sales opportunities and occasionally as a speaker at relevant marketing events and conferences

  • Drive adoption & use of Challenger & MEDDICC for sales methodology & reporting/qualification, respectively

  • Recruit, hire, train, and develop your sales team

  • Assess and lead current team processes and procedures, identify opportunities for improvement, and implement them

  • Collaborate with team members and assess their individual performance through observation & measurement, adopting corrective actions as needed

  • Work closely with the Marketing team to drive demand generation strategies

  • Work closely with SDR and Solution Engineering teams

Desired skills & experience:

  • Solid knowledge & experience selling or managing sales in the realtime data, cloud, mobile, PaaS and/or infrastructure software ecosystems

  • Have solid enterprise management experience

  • Demonstrate data-driven, analytical approach to sales strategy with a passion for motivating teams & driving high performance

  • Possess a strong business acumen

  • Come with a strong track record of building a large book of business

  • Be comfortable delivering your best work in a fast paced, dynamic team environment

  • Have worked with prospects and customers across a multinational geography, with a strong preference for large markets

  • Have experience setting strategy & targets for enterprise sales teams

  • Be able to travel as required from time to time

  • Have a proven sales track record of delivering team sales quotas

  • Ability to develop and maintain relationships at all levels, internally and externally

  • Have strong negotiation, communication, organisational & presentation skills

What's it like to work with us?

Ably is entering a new phase of growth led by an experienced senior team. You’ll be part of a successful, highly motivated, and extremely collaborative team. To provide the infrastructure required for the next generation of the internet, to tell the world about it, and to support everyone inside Ably to do so, we hire people who are ready and capable of taking on challenging problems in a high-growth environment.

We want to work in a company of inclusive people who treat each other well. To thrive at Ably, you’ll need to believe in and be prepared to do your work in line with our values:

  • Open for all. Open is a mindset. When open, we’re better collaborators, communicators and creators. Whether open source, standards, or protocols, open hearts, minds, and eyes. It’s better when it’s open.
  • Bias for action. We avoid analysis paralysis at all costs. We lean into doing in order to move us forward. When we have enough of what we need to act, we act.
  • Even the best do better. We want to be the best - but that doesn’t mean we rest when we are. Improvement and growth - true betterment - is an ongoing journey. One fuelled by curiosity and taking risks.
  • Technology needs humanity. Our technology means little without people - whether that’s how we treat our colleagues, or how we design developer experiences. Being human matters.
  • Dependable people make dependable things. Dependability is integral to our mission and technology, but being dependable starts with our people. When we care enough to take real ownership of our products and problems - all else will follow.
  • Bold creativity leads to the greatest rewards. When viewed through a different lens, what stands in the way can become the way. The bigger the challenge the easier the choice: bold creativity will always move us forward, create better outcomes, and set us apart.

We believe our differences as individuals is what makes us great. Our people are at the heart of what we do, and we encourage everyone to be their most authentic self at Ably: we see inclusivity and openness as fundamental to creating long-term success as an organization. We encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race, religion, educational background or neurodiversity. Ably has an amazing opportunity ahead of us, and we want anyone to be able to contribute to that opportunity.