Head of Talent Acquisition (remote, UK-based)

Job description

Location: Remote, mainly UK based, as travel to our London hub will be required once a month.

Working at Ably means helping to build the infrastructure and technology that will power and shape the future of the internet. Chatting on WhatsApp, hailing an Uber, asking Alexa what the weather will be like tomorrow, working in the same Google Doc as your colleague: all of these things rely on complex, behind-the-scenes realtime infrastructure. That’s what Ably provides for companies like HubSpot, Toyota Racing Development, OfferUp, and Hopin.

We now live in a remote-first world where realtime digital interactions underpin our daily lives. In the near future, Autonomous Vehicles, IoT devices (e.g. connected fridges or environment sensors), and AI-powered experiences will be the norm. But new infrastructure is required to power it all.

The opportunity in front of us is immense. Our mission is to become the definitive realtime infrastructure of the internet while powering and accelerating adoption of realtime user experiences. We’re on track. Everyday we deliver billions of realtime messages to more than 250 million people in 80 different countries across web, mobile, and IoT platforms. But we can’t rest yet. In five years we want to reach one billion people everyday.

To see what life’s like at Ably, check out our careers page at https://ably.com/careers and read the story of how Ably's core values came to be.


In this role

We’re after a Head of Talent Acquisition to join us on an incredibly exciting journey as we scale off the back of our series B fundraise. You will be instrumental in creating a clear and solid Talent Acquisition strategy and roadmap and be a key contributor to the broader People strategy, reporting to the Chief People Officer.

You’ll gain a deep understanding of Ably’s mission and purpose to develop a talent acquisition strategy that supports the business to scale.

You’ll be responsible for ensuring we're building an exceptional and diverse pool of talent that align with our culture and our mission. You’ll deliver an outstanding candidate experience while meeting the company’s hiring demands across the UK, and later internationally, in a sustainable and predictable way.

Day to day, you will:

  • Understand and manage Ably’s hiring needs today and long term. Developing and implementing an efficient talent acquisition strategy that scales, builds confidence in predictable hiring results, and is sustainable.

  • Develop, manage and maintain a highly-skilled talent team. You'll work with the team to define a clear sourcing & recruiting strategy, screening process and delivery model.

  • Act as a leader and mentor to the team, focusing on developing individuals, using your knowledge & experience to build training & team-wide initiatives to help the team thrive.

  • Work with our Lead Talent Partners to drive proactive sourcing initiatives with Talent Acquisition through recruiting efforts, brand building exercises, working with the wider tech community in particular, to build Ably’s brand and become the place everyone wants to work.

  • Implement a set of clear team goals and support and hold the team to account for delivering against these goals, whilst proactively looking for ways to improve along the way. Thinking constantly about automation, optimisation & delivery.

  • Understand the talent market outside of Ably and communicate any trends in recruitment and markets which could impact the business.

  • Continuously reduce the cost per hire through driving efficiency and performance.

  • Get stuck in! As a growing scale-up, we need someone who can try and test new things and isn't afraid to get their hands dirty.

  • Work closely with our Marketing Team to develop our employer brand through content, events & community initiatives.

Ideally, you will have:

  • Experience in a rapidly scaling company managing and overseeing a talent acquisition team and evidence of delivering a high performing and sustainable recruitment function.

  • Having commercial and analytical know-how is required, as is having strong communication and leadership skills. You must be strategic, influential and confident in building relationships with employees at all levels.

  • You must have a background leading an in-house recruitment team, ideally within a high growth, technology company.

  • Experience in leading teams that are continuously delivering across multiple pipelines and managing high volumes of complex and experienced hire positions.

  • Evidence of supporting and prioritising diversity and inclusion in a high performance recruitment function

  • Commercial understanding (knowledge of client internal processes, either as in-house business partner OR via an embedded consultancy/RPO) - exceptional communication & presentation skills

  • Background in hands-on technical headhunting - experience in sourcing talent through various channels (LinkedIn, meetups, GitHub etc.)

  • Team Lead Experience - can manage and motivate those around them and lead by example, mentor type - leadership qualities (professional, super performance driven, empathetic, intuitive)

  • Start-up/Scale-up experience - knows quality & personality traits required for a fast-growing business & knows how to develop an approach to capture and screen the right talent and how to present this information

  • You’ll have a strong understanding of the digital and technology hiring market

  • Evidence of analytical & data-driven approach - clear targets, clear measurement strategy & consistent checking against these

  • Passionate about continuous improvement, always on the lookout to iterate and improve the experience for hiring managers and candidates

I would be great if you have:

  • Experience in building significant employer brand awareness to our core specific technical communities & has driven initiatives around this - partnerships, events, content-driven initiatives

What’s it like to work at Ably?

Ably is entering a new phase of growth led by an experienced senior team. You’ll be part of a successful, highly motivated, and extremely collaborative team.

To provide the infrastructure required for the next generation of the internet, to tell the world about it, and to support everyone inside Ably to do so we hire people who are ready and capable of taking on challenging problems in a high-growth environment.

We want to work in a company of inclusive people who treat each other well. To really thrive at Ably, you’ll need to believe in and be prepared to do your work in line with our values, which are:

  • Open for all. Open is a mindset. When open, we’re better collaborators, communicators and creators. Whether open source, standards, or protocols, open hearts, minds, and eyes. It’s better when it’s open.

  • Bias for action. We avoid analysis paralysis at all costs. We lean into doing in order to move us forward. When we have enough of what we need to act, we act.

  • Even the best do better. We want to be the best - but that doesn’t mean we rest when we are. Improvement and growth - true betterment - is an ongoing journey. One fuelled by curiosity and taking risks.

  • Technology needs humanity. Our technology means little without people - whether that’s how we treat our colleagues, or how we design developer experiences. Being human matters.

  • Dependable people make dependable things. Dependability is integral to our mission and technology, but being dependable starts with our people. When we care enough to take real ownership of our products and problems - all else will follow.

  • Bold creativity leads to the greatest rewards. When viewed through a different lens, what stands in the way can become the way. The bigger the challenge the easier the choice: bold creativity will always move us forward, create better outcomes, and set us apart.

What’s in it for you?

  • A good, competitive salary

  • A great company culture

  • Share options

  • The chance to learn and grow with a fast-moving company, supported by a learning budget of £1,000 per year that gives you access to professional training, events, conferences, workshops etc.

  • Remote first: Unless you want to pop into our communal office space in Shoreditch, London, you'll work from home most of the time, apart from when we have planning sessions and Summits

  • Your choice of high quality tech kit to work on

  • Home workstation set up budget of £500, plus an annual top-up of £250

  • Regular company away days and social events

  • Friday need-to-know drinks and snacks

  • Private health insurance, including Doctor@Hand

  • Access to private and confidential coaching via Sanctus

  • 24/7 Employee Assistance Programme 

  • A monthly wellbeing budget with Juno

  • Enhanced parental leave

  • 25 days of paid annual leave (33 days including bank holidays)

  • 10 days of paid sick leave (including mental health days) per year

  • Dog friendly office for when you’re in the office!

If you enjoy working as part of a technology company, value open source, and love solving hard problems - then we’d love to hear from you, regardless of whether you fit the job description exactly or not. If in doubt, drop us an email; we’d be more than happy to give you some advice on your application.

We encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race or religion.