Lead Development Representative (Remote, UK-based)

Job description

Location: Remote, mainly UK based, as travel to our London hub will be required once a month.


Working at Ably means helping to build the infrastructure and technology that will power and shape the future of the internet. Chatting on WhatsApp, hailing an Uber, asking Alexa what the weather will be like tomorrow, working in the same Google Doc as your colleague: all of these things rely on complex, behind-the-scenes realtime infrastructure. That’s what Ably provides for companies like HubSpot, Toyota Racing Development, OfferUp, and Hopin.

We now live in a remote-first world where realtime digital interactions underpin our daily lives. In the near future, Autonomous Vehicles, IoT devices (e.g. connected fridges or environment sensors), and AI-powered experiences will be the norm. But new infrastructure is required to power it all.


The opportunity in front of us is immense. Our mission is to become the definitive realtime infrastructure of the internet while powering and accelerating adoption of realtime user experiences. We’re on track. Everyday we deliver billions of realtime messages to more than 200 million people in 80 different countries across web, mobile, and IoT platforms. But we can’t rest yet. In five years we want to reach one billion people everyday.


To see what life’s like at Ably, check out our careers page at https://ably.com/careers and read the story of how Ably's core values came to be.

Requirements

In this role

Ably is an engineering company at its heart. Our audience ranges from software engineers to CIOs and it’s our job to make sure the world knows about Ably.


As a Lead Development Representative (LDR), you will play a critical role in the success of our sales organization by proactively identifying, nurturing, and qualifying new opportunities. At Ably, you will work with current and future users to understand their business problems, identify ways Ably's capabilities can help, and facilitate the development of their relationship with our company.


You will be the first point of contact for inbound sales enquiries, working to promptly engage and nurture potential customers for handover to the Account Executive team once qualified. You will develop and foster a wide range of technical, analytical, and sales skills. Our goal is to set you up for success as a LDR while providing opportunities for you to grow and advance your career at Ably.


Day to day, you will:
  • Collaborate with sales, marketing, customer success, and our partner team to develop new strategies to build our sales pipeline and grow our business

  • Follow up with identified sales leads to qualify new sales opportunities

  • Use HubSpot, LinkedIn, and other prospecting tools to research accounts, identify key contacts, and craft targeted messaging

  • Learn our technology and effectively communicate our value proposition with a technical audience. Work to understand their goals and challenges to better understand how we can help


It would be great if you have:
  • 1+ years of experience in sales or sales development in the enterprise software space

  • A bachelor degree or equivalent demonstrable experience in business, marketing, computer science, or a related field

  • The ability to be outgoing and empathetic, with a passion for problem-solving and relationship-building

  • Knowledge of CRM systems and common office applications


It would be nice if you have:
  • 2+ years of experience in sales or sales development of infrastructure or appdev software

  • Additional European language(s)

  • Ambition to grow with Ably


What’s it like to work at Ably?

Ably is entering a new phase of growth led by an experienced senior team. You’ll be part of a successful, highly motivated, and extremely collaborative team.

To provide the infrastructure required for the next generation of the internet, to tell the world about it, and to support everyone inside Ably to do so we hire people who are ready and capable of taking on challenging problems in a high-growth environment.

We want to work in a company of inclusive people who treat each other well. To really thrive at Ably, you’ll need to believe in and be prepared to do your work in line with our values, which are:


  • Open for all. Open is a mindset. When open, we’re better collaborators, communicators and creators. Whether open source, standards, or protocols, open hearts, minds, and eyes. It’s better when it’s open.

  • Bias for action. We avoid analysis paralysis at all costs. We lean into doing in order to move us forward. When we have enough of what we need to act, we act.

  • Even the best do better. We want to be the best - but that doesn’t mean we rest when we are. Improvement and growth - true betterment - is an ongoing journey. One fuelled by curiosity and taking risks.

  • Technology needs humanity. Our technology means little without people - whether that’s how we treat our colleagues, or how we design developer experiences. Being human matters.

  • Dependable people make dependable things. Dependability is integral to our mission and technology, but being dependable starts with our people. When we care enough to take real ownership of our products and problems - all else will follow.

  • Bold creativity leads to the greatest rewards. When viewed through a different lense, what stands in the way can become the way. The bigger the challenge the easier the choice: bold creativity will always move us forward, create better outcomes, and set us apart.


What’s in it for you?
  • A good, competitive salary

  • A great company culture

  • Share options

  • The chance to learn and grow with a fast-moving company, supported by a learning budget that gives you access to professional training, events, conferences, workshops etc.

  • Remote first: Unless you want to pop into our communal office space in Shoreditch, London, you'll work from home most of the time, apart from when we have planning sessions and Summits

  • Your choice of high quality tech kit to work on

  • Home workstation set up budget of £500, plus an annual top-up of £250

  • Regular company away days and social events

  • Friday need-to-know drinks and snacks

  • Private health insurance, including Doctor@Hand

  • Access to private and confidential coaching or counselling via Sanctus

  • 24/7 Employee Assistance Programme with AXA

  • A monthly wellbeing budget with Juno

  • Company contributions towards your pension

  • 25 days of paid annual leave (33 days including bank holidays)

  • 10 days of paid sick leave (including mental health days) per year

  • Dog friendly office for when you’re in the office!


If you enjoy working as part of a technology company, value open source, and love solving hard problems - then we’d love to hear from you, regardless of whether you fit the job description exactly or not. If in doubt, drop us an email; we’d be more than happy to give you some advice on your application.


We encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race or religion.