Sales Development Representative - North America (Remote)

Job description


Location: Remote, mainly East Coast (Boston) based, as travel to our Boston hub will be required once a month for team planning and collaboration purposes.

 

Team: Sales

 

Working at Ably means helping to build the infrastructure and technology that will power and shape the future of the internet. Chatting on WhatsApp, hailing an Uber, asking Alexa what the weather will be like tomorrow, working in the same Google Doc as your colleague: all of these things rely on complex, behind-the-scenes realtime infrastructure. That’s what Ably provides for companies like HubSpot, Toyota Racing Development, OfferUp, and Hopin.

 

We now live in a remote-first world where realtime digital interactions underpin our daily lives. In the near future, Autonomous Vehicles, IoT devices (e.g. connected fridges or environment sensors), and AI-powered experiences will be the norm. But new infrastructure is required to power it all.

 

The opportunity in front of us is immense. Our mission is to become the definitive realtime infrastructure of the internet while powering and accelerating adoption of realtime user experiences. We’re on track. Everyday we deliver billions of realtime messages to more than 200 million people in 80 different countries across web, mobile, and IoT platforms. But we can’t rest yet. In five years we want to reach one billion people everyday.

 
To see what life’s like at Ably, check out our careers page at https://ably.com/careers and read the story of how Ably's core values came to be.

Requirements

Ably is an engineering company at its heart. Our audience ranges from software engineers to CIOs and it’s our job to make sure the world knows about Ably.

 

As a Sales Development Representative (SDR), you will play a critical role in the success of our sales organization by proactively identifying, nurturing, and qualifying new opportunities. At Ably, you will work with current and future users to understand their business problems, identify ways Ably's capabilities can help, and facilitate the development of their relationship with Ably.

 

You will develop and foster a wide range of technical, analytical, and sales skills. Our goal is to set you up for success as a SDR while providing opportunities for you to grow and advance your career at Ably.

 

Day to day, you will:
  • Collaborate with sales, marketing, customer success, and our partner team to develop new strategies to build our sales pipeline and grow our business

  • Help define and execute a proactive approach to identifying new sales opportunities

  • Contact key stakeholders in target accounts to drive conversations and business opportunities

  • Use HubSpot, LinkedIn, and other prospecting tools to research accounts, identify key contacts, and craft targeted messaging

  • Learn our technology and effectively communicate our value proposition with a technical audience. Work to understand their goals and challenges to better understand how we can help

 
It would be great if you have [skills needed]:
  • Solid experience in sales or sales development in the enterprise software space

  • The ability to be outgoing and empathetic, with a passion for problem-solving and relationship-building

  • Knowledge of CRM systems and common office applications

 
It would be nice if you have [nice to have skills]:
  • Significant experience in sales or sales development of infrastructure or appdev software

  • A bachelor degree or equivalent in business, marketing, computer science, or a related field

  • Ambition to grow with Ably!

 
What’s it like to work at Ably?

Ably is entering a new phase of growth led by an experienced senior team. You’ll be part of a successful, highly motivated, and extremely collaborative team.

 

To provide the infrastructure required for the next generation of the internet, to tell the world about it, and to support everyone inside Ably to do so we hire people who are ready and capable of taking on challenging problems in a high-growth environment.

 

We want to work in a company of inclusive people who treat each other well. To really thrive at Ably, you’ll need to believe in and be prepared to do your work in line with our values, which are:


  • Open for all. Open is a mindset. When open, we’re better collaborators, communicators and creators. Whether open source, standards, or protocols, open hearts, minds, and eyes. It’s better when it’s open.

  • Bias for action. We avoid analysis paralysis at all costs. We lean into doing in order to move us forward. When we have enough of what we need to act, we act.

  • Even the best do better. We want to be the best - but that doesn’t mean we rest when we are. Improvement and growth - true betterment - is an ongoing journey. One fuelled by curiosity and taking risks.

  • Technology needs humanity. Our technology means little without people - whether that’s how we treat our colleagues, or how we design developer experiences. Being human matters.

  • Dependable people make dependable things. Dependability is integral to our mission and technology, but being dependable starts with our people. When we care enough to take real ownership of our products and problems - all else will follow.

  • Bold creativity leads to the greatest rewards. When viewed through a different lense, what stands in the way can become the way. The bigger the challenge the easier the choice: bold creativity will always move us forward, create better outcomes, and set us apart.

 

If you enjoy working as part of a technology company, value open source, and love solving hard problems - then we’d love to hear from you, regardless of whether you fit the job description exactly or not. If in doubt, drop us an email; we’d be more than happy to give you some advice on your application.

 

We believe our differences as individuals is what makes us great. Our people are at the heart of what we do, and we encourage everyone to be their most authentic self at Ably: we see inclusivity and openness as fundamental to creating long-term success as an organization. We encourage applications from all backgrounds regardless of age, disability, gender, sexual orientation, parental status, race, religion, educational background or neurodiversity. Ably has an amazing opportunity ahead of us, and we want anyone to be able to contribute to that opportunity.